Terms & Condition

Before payment made , please double check and make sure all details are correct:

  1. Any online rooming reservation with the hotel would require the complete details of the guest credit card complete with the cvc number for verification for confirmed bookings. The total room rates will be charged upon confirmation of bookings.
  2. No fees would be imposed for any cancellation and amendments 48 hours before the date of arrival failing which 50% of the room rate would be chargeable for no show, cancellation or amendments of date.
  3. Should you require an early check-in, please make your request during your bookings but subject to room availability.
  4. Rate quoted is the customer rate which includes any access fees. The total charge includes all property room charges and taxes, hotel fees for access and booking.
  5. Smoking and bedding preferences are not guaranteed. Any incidental charges such as phone calls will be paid upon check-out.
  6. Check-in time is from 15.00 hours and check-out time is at 12.00 hours.
  7. Child under the age of 4 years is entitled to stay free in the parent's room.
  8. Any extra beds are chargeable and the maximum extra bed per room is one.
  9. Please make the necessary enquiries and arrangements for airport pick-up from our in-house transportation services during your reservations.
  10. Our hotel is not acting as agent for any car rental companies, tour agencies or any travel related entities. Our disclaimer liability for any actions or omissions of these entities.

Please do not hesitate to contact us at the following e-mail address at business hours : reserve@dengkilhotel.com